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1 minute readReference note

What makes original research useful evidence for a brand?

In brief

Original research supplies useful evidence when it answers a relevant question with an inspectable method and data scope. Assess the conclusion against those methods, the underlying data, and the population measured.

Explain who or what was studied, how observations were selected, when data was collected, which definitions were used, and what was excluded. The analysis should distinguish a representative estimate from a convenience sample or a study of the company’s own customers. Those designs support different conclusions. For example, a recorded sample of AI answers describes the products, questions, and collection conditions tested; it should not silently become a claim about every user.

Make the relationship between evidence and claim explicit. A correlation does not by itself show cause; a change in sample or method can create an apparent trend. Useful charts retain their denominator and comparison period. Where data cannot be shared, enough method and aggregate context should remain available to evaluate the stated conclusion.

Publish the source in a stable, readable form and link summaries back to it. Preserve corrections and changes rather than silently replacing inconvenient results. Research earns source value through relevance and inspectability, not simply through being described as proprietary.

Sources

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Intelligent Transparency ↗Office for Statistics Regulation
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